Refund policy

Easy Exchanges & Returns

EXCHANGES (Recommended)
Want a different style, size, or color? We'll send you a new one free of charge within 30 days — no need to return the original. Just contact us and we'll ship out your replacement.

REFUNDS
Changed your mind? You can return unworn items within 30 days for a full refund.
- Items must be unworn, with tags, in original packaging
- Customer covers return shipping
- Refund processed within 5-7 business days of receiving the item

To start a return, contact us at temperamentsb@gmail.com or DM us on Instagram @temperamentsco.

DEFECTIVE ITEMS
Chain broke or tarnished within 60 days? Contact us and we'll replace it free — no return needed.

European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must be unworn, with tags, in original packaging.

Questions? Contact us at temperamentsb@gmail.com or DM @temperamentsco on Instagram.